The Kuala Lumpur Journal Hotel

Nice & friendly staff, amazing location, and great buffet breakfast. The guy who runs the breakfast service … even tapped on my taxi window (bound for the airport) offering me a takeaway coffee! The only reason I’m not giving them a 10/10… is because I accidentally left my wallet (with all my bank cards) back in New Zealand (yes, my own fault) and only had paywave/visa on my phone…. I asked if I could pay them with my phone/visa in order to get some cash (given the circumstances) and they wouldn’t allow it. Would still recommend the hotel :)

Smaller hotel but located close to street food markets, hop on hop off bus depot, MRT station and restaurants. Good clean rooms ( not huge ) with walk in shower and friendly, professional staff. Small pool and bar on 11th floor, self service laundry, complimentary juice replaced daily and free nibbles every afternoon in the -lobby as well as a good breakfast. Our room was upgraded free of charge to the 8th floors with city views to Patronas towers. We couldn’t secure late checkout until the morning we departed so just booked the room for extra night but at discounted rate so no problem. Some construction work close by definitely not noisy.

The Kuala Lumpur Journal is a fantastic hotel situated right in the heart of the Bukit Bintang district, it’s excellent location puts it amongst several great restaurants and live music within a short walking distance, the Lot 10 shopping mall is also close by with several well known brands. The staff at the hotel are really helpful and friendly and put our needs as a priority to make sure we were as comfortable as possible, the hotel offered refreshments on our arrival and an all you can eat breakfast buffet each morning. There was also Laundry in the lower section of the hotel which was great quality and included a washer and dryer with no detergent needed to use, it was not expensive and done a great job on cleaning our clothes.

The hotel is really lovely & the Location was fantastic, close to everything including the food night markets. Staff were amazing being attentive, friendly and helpful. Breakfast was great. Especially liked the afternoon complementary food & drinks. Pool area and bar staff was excellent. Very nice that they provide complementary soup for those guests arriving late at night of very early in the morning. Reception staff were friendly & helpful. All the staff we encountered could not do enough for us. We would definitely stay here again! Thank you!

We received a very friendly welcome and our rooms were ready over 2 hours early which was very convenient and a nice surprise. I like the sustainable approach to toiletries- only providing toothbrushes etc when needed. The rooms were very comfortable and the shower was excellent. We appreciated the choice of pillows and tea selection before arrival. The breakfast was basic but very good quality and the breakfast staff were attentive. My friend and her daughters loved the hotel cat - a lot!!